I live in Pennsylvania, approximately 3 hours away from Spitzer Ford in OHIO..........I would like everyone to know that they are the biggest ripp-off yet! Our Finance man BRETT that we dealt with is the most ignorant person I have ever met in the sales business. We bought a Lincoln that HE QUOTED US the air ride was TAKEN OUT OF THE CAR. He told us it would pass inspection in PA, but there was no way it would cause the AIR RIDE WAS STILL IN THE CAR and NOT taken out. He told us he would put in writing that it would pass inspection and then sneakingly did not put half the info that was needed for this car, including the buyers guide! Then we called and the PUNK would not even get on the phone with us to talk. NEEDLESS TO SAY WE TOOK THE CAR BACK. It cost us between toll money and gas alone about $300 after it was all said and done. SPITZER FORD LIES, LIES AND LIES........DO NOT BUY FROM THEM! He did not even include the "WE OWE" in the deal! DO NOT BUY FROM THEM, THEY WILL TAKE YOUR MONEY AND NEVER SPEAK TO YOU AGAIN! We were never offered a cup of coffee after a 3 hour drive, and he did not even give us a business card. DO NOT DO BUSINESS WITH THESE PEOPLE! They are a rip off! Complete! And I'm not bad mouthing them I am only telling the truth on my experience that I would like to share with your community. Money is too hard to come by and gas is way to expensive for games. When it was all said and done he most wouldnt have made half of what it cost us to get there. FYI IT WAS BLACK TOP LINCOLN CONTINENTAL that we tried to buy. DO NOT DEAL WITH THESE PEOPLE ON ANY CAR. Then 3 days AFTER we returned the vehicle someone from Spitzer calls and wants to know how our experience with them was. CAN YOU EVEN BELEIVE THIS? Im serious.................... if you see that car do not beleive anything tell you. In fact, don't beleive anything they tell you about anything. I just really felt the need to share my experience with you. And the finance guy BRETT doesnt have a last name cause you cant read it on all the papers we signed. Stay away from all SPITZER DEALERSHIPS!